FAQ

What are your shipping rates?
Shipping charges are based on package size, weight, and delivery location. All orders are shipped by USPS Priority Mail or UPS with a transit time of 2-3 days. 

Is this local delivery?
No, this is shipping via the mail. We do not offer local delivery at this time. 

When will my order arrive?
All orders are shipped Monday through Wednesday. Any orders placed after 7 am Eastern Standard Time will be shipped the next day we ship. Any order placed on Thursday, Friday, Saturday or Sunday will be shipped the following Monday to avoid extra transit time. Please note that holidays may affect our shipment dates as well.

Can I redeem a gift certificate online?
No, we don't have an online gift card option.

Is my credit card secure?
Yes, Pattycake's shopping cart is secured by Big Cartel and Stripe. 

Can I choose what day my cookies are shipped?
Yes, if you would like your package shipped on a specific day, provided it is a day that we ship, email info@pattycakebakery.com after you order.

Can I choose what cookies are shipped in my assorted package?
Sure! Email info@pattycakebakery.com after you order and we would be happy to accommodate requests. 

Do you ship internationally?
No, at this time we only ship in the United States but hopefully in the future will expand to international shipping.

How are the cookies packaged?
Cookies are individually sealed in a compostable bag and have a wrap around paper label with infomation about that item including the ingredients.